Privacy Policy

The Animal Haven, Inc. (hereinafter referred to as “Animal Haven,” “we,” “us” or “our”) values your personally identifiable information (hereinafter referred to as “information”) and understands the need for security and trust surrounding such information.  We are committed to protecting your privacy, and this Privacy Policy is intended to describe our information collection and dissemination practices in connection with our website located at (hereinafter referred to as the “Site”). 

Please review this entire Privacy Policy and feel free to contact us at if you have any questions.  By using the Site, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy.


We may collect the following kinds of information when you use the Site:

Information you provide directly to us.  For certain activities, such as when you donate to us, adopt from us, volunteer with us, shop with us, register for an event, subscribe to our updates or newsletters (including via third-party websites or venues with which we partner), or contact us directly, we may collect some or all of the following types of information:

  • contact information, such as your full name, email addresses, phone numbers, and mailing addresses;
  • your username and password;
  • payment information, including credit card information, in connection with your donations, our fees, or other financial transactions;
  • information provided to us on the different forms on the Site, including but not limited to the Dog Adoption Application, the Cat Adoption Application, the Dog Entry form, the Cat Entry form, the Volunteer Application, the Volunteer Agreement, the Letter of Intent regarding The Animal Haven Legacy Society, and the form used to join our mailing list (hereinafter referred to as the “Forms”); and
  • any other information you choose to provide to us.

We may combine such information with information we may already have about you.  If you make a donation in honor or in memory of another person, we may also collect certain information about that other person and his/her family, including their names, email addresses, phone numbers and mailing addresses.

Information we collect automatically.  We may collect certain information automatically when you use the Site, such as your Internet protocol (IP) address, device and advertising identifiers, browser type, operating system, Internet service provider, pages that you visit before and after using the Site, the date and time of your visit, information about the links you click, the pages you view, the general manner in which you navigate the Site, and other standard server log information.  We also may collect certain location information when you use the Site, such as your computer’s IP address, your mobile device’s GPS signal, or information about nearby WiFi access points and cell towers.

We and third parties that provide content or functionality on the Site may use cookies, pixel tags, Local Shared Objects, and similar technologies to automatically collect this information. For more information about cookies, pixel tags, Local Shared Objects, and similar technologies, please see the “Cookies” section below.

We may also receive information about you from other sources, including through third-party services and organizations.  For example, if you donate to us or purchase items from us via another website or venue with which we partner, we may receive information about you from the third-party website or venue.  And if you access third-party services, such as Facebook, Google, LinkedIn or Twitter, from the Site or share information about your experience on the Site with others, we may collect information from these third-party services.

Email Communications:  In order to make the email that we send to you more helpful and relevant to your interests, we receive and store certain types of information.  For instance, we may receive a confirmation when you open an email that we send to you.  We may also receive a confirmation when you follow a hyperlink from one of our email messages to the Site.


We generally use the information we collect online to:

  • provide and improve the Site and Animal Haven’s services;
  • contact you, including for fundraising purposes;
  • process your donations, including recurring donations;
  • fulfill your requests for Animal Haven services, products and information, including processing your payments for adoption fees, surrender fees, merchandise, raffles, and registrations for Animal Haven events;
  • send you promotional materials, including raffles, sweepstakes, contests, offers, e-appeals and newsletters;
  • analyze the use of the Site and user data to understand and improve the Site;
    customize the content you see when you use the Site;
  • review and evaluate the Forms submitted by you on the Site;
  • prevent potentially prohibited or illegal activities and activities otherwise not in accordance with our Terms of Use; and
  • for any other purposes disclosed to you at the time we collect your information or pursuant to your consent.


We are committed to maintaining your trust, and we want you to understand when and with whom we may share the information we collect.

Third-party vendors and service providers.  We may share your information with third-party vendors and service providers that help us with specialized services, including billing, payment processing, customer service, email deployment, business analytics, marketing, advertising, performance monitoring, hosting, and data processing, and whenever sharing the information is a necessary operation of the Site. 

Advertising partners.  We may share your information with our sponsors or advertising partners. For instance, if you respond to a particular offer from our sponsors or advertising partners, we may report to them that you responded to a particular offer and provide them with your information that is necessary for them to fulfill the offer that you responded to.

Legal purposes.  We may disclose information when required by law to do so, to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims or government inquiries, and to protect and defend the rights, interests, health, safety, and security of the Animal Haven, our users, and/or the public.

With your consent, authorization or at your direction.  We may share information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent, authorization or direction.

If you access third-party services, such as Facebook, Google, LinkedIn, or Twitter, from the Site  or to share information with others about your experience on the Site, these third-party services may be able to collect information about you, including information about your activity on the Site, and they may notify your connections on the third-party services about your use of the Site, in accordance with their own privacy policies.


We use reasonable measures to help protect information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.  You should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100 percent secure.  Please note that information collected by third parties may not have the same security protections as information you submit to us, and we are not responsible for protecting the security of such information.


As outlined in this Privacy Policy, you can always choose not to provide any or all of your information, however, doing so may prevent you from making a donation or accessing other valuable features at the Site.

If you want to stop receiving email from us, (i) hit “unsubscribe” at the bottom of any email sent by us via Constant Contact and follow the subsequent instructions, (ii) hit reply to any email sent by Animal Haven and type “unsubscribe” in the subject field, or (iii) contact us by email at

You may be able to refuse or disable cookies by adjusting your web browser settings.  Because each web browser is different, please consult the instructions provided by your web browser (typically in the “help” section).  Please note that you may need to take additional steps to refuse or disable Local Shared Objects and similar technologies.  For example, Local Shared Objects can be controlled through the instructions on Adobe’s Setting Manager page.  If you choose to refuse, disable, or delete these technologies, some of the functionality of the Site may no longer be available to you.

If you desire to review your information, correct existing information, or remove your information, please contact the Animal Haven via email at  If you request removal of your information, you acknowledge that residual information may continue to reside in the Animal Haven’s records and archives, but the Animal Haven will not use that information for commercial purposes.  The Animal Haven reserves the right to maintain your information if the Animal Haven has suspended, limited, or terminated your access to the Site for violating the Animal Haven Terms of Use.


The Site may contain links to third-party websites and content maintained by third parties that we do not control.  You understand and agree that your use of such third-party websites will be governed by the privacy policies of those sites and not by this Privacy Policy.  The Animal Haven will not be responsible for the actions of the operators of such third-party websites.

We allow third parties, including business partners, advertising networks, and other advertising service providers, to collect information about your online activities through cookies, pixels, local storage, and other technologies.  These third parties may use this information to display advertisements on the Site and elsewhere online tailored to your interests, preferences, and characteristics.  We are not responsible for the privacy practices of these third parties, and the information practices of these third parties are not covered by this Privacy Policy.

Some third parties collect information about users of the Site to provide interest-based advertising on the Site and elsewhere, including across browsers and devices.  These third parties may use the information they collect on the Site to make predictions about your interests in order to provide you ads across the Internet.  Some of these third parties may participate in an industry organization that gives users the opportunity to opt out of receiving ads that are tailored based on your online activities.  Due to differences between using apps and websites on mobile devices, you may need to take additional steps to disable targeted ad technologies in mobile apps.  Many mobile devices allow you to opt out of targeted advertising for mobile apps using the settings within the mobile app or your mobile device.  For more information, please check your mobile settings.

To opt out of interest-based advertising across browsers and devices from companies that participate in the Digital Advertising Alliance or Network Advertising Initiative opt-out programs, please visit their respective websites.  You may also be able to opt out of interest-based advertising through the settings within the mobile app or your mobile device, but your opt-out choice may apply only to the browser or device you are using when you opt out, so you should opt out on each of your browsers and devices if you want to disable all cross-device linking for interest-based advertising.  If you opt out, you will still receive ads, but they may not be as relevant to you and your interests, and your experience on the Site may be degraded.

Do-Not-Track Signals and Similar Mechanisms. Some web browsers transmit “do-not-track” signals to websites.  Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them.  We currently do not take action in response to these signals.


Cookies are small bits of information that are stored by your computer’s web browser.  Pixel tags are very small images or small pieces of data embedded in images, also known as “web beacons” or “clear GIFs,” that can recognize cookies, the time and date a page is viewed, a description of the page where the pixel tag is placed, and similar information from your computer or device.  Local Shared Objects (sometimes referred to as “Flash Cookies”) are similar to standard cookies except that they can be larger and are downloaded to a computer or mobile device by the Adobe Flash media player.  To find out more above cookies, including how to see what cookies have been set and how to manage and delete them, visit or

We use cookies, Local Shared Objects, and similar technologies for technical reasons to enable the efficient operation of the Site, to enhance the ease of use of the Site, to display advertisements on the Site and elsewhere online, and to gather statistics on how you use the Site.  By using the Site, you consent to our use of cookies and similar technologies.  You may opt out of cookies and similar technologies in accordance with the “Your Choices” section above, but please understand that certain functionalities on the Site may no longer function for you if you choose to do so.


We maintain information in the United States of America and in accordance with the laws of the United States, which may not provide the same level of protection as the laws in your jurisdiction.  By using the Site and providing us with information, you understand and agree that your information may be transferred to and stored on servers located outside your resident jurisdiction and, to the extent you are a resident of a country other than the United States, that you consent to the transfer of such data to the United States for processing by us in accordance with this Privacy Policy.


We do not knowingly collect any personal information from children under the age of 13 without parental consent, unless permitted by law.  If we learn that a child under the age of 13 has provided us with personal information, we will delete it in accordance with applicable law.


If you choose to visit the Site, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms of Use, including limitations on damages and application of the law of the State of Connecticut.  The Animal Haven’s activities and Site change constantly.  The Terms of Use and this Privacy Policy also may change.  The Animal Haven’s use of information that we receive and store is subject to the Privacy Policy and Terms of Use in effect at the time of our use of such information.  If we decide to change the Animal Haven’s Privacy Policy or Terms of Use, we will post the revised Privacy Policy and Terms of Use on this Site.


If you have any concerns about the privacy of the Site or any questions about this Privacy Policy or our practices, please contact us at or at:

The Animal Haven, Inc.
89 Mill Road
North Haven, CT  06473
(203) 239-2641